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Terms & Conditions


Welcome to If you continue to browse and use this website, you are agreeing to comply with and be bound by all of the following Terms and Conditions (“Terms of Service”, “Terms”) of use which together with our privacy policy govern The Handrafters relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website in any way.


The term ‘The Handrafters’ or ‘us’ or ‘we’ or ‘our’ refer to the owner of the website. The term 'you' refers to the user or viewer of our website. You are obligated to consult these Terms Of Use regularly. Terms of Service apply to all users of the website, including those who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Our store is hosted on They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Store Term

  • By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence and you have given us your consent to allow any of your minor dependents to use this site. We reserve the right to terminate your account and use of website if we suspect for any reason that you are a minor.

  • You agree to not use our products for any illegal or unauthorised purpose nor will you while using our Services, violate any laws in your jurisdiction (including but not limited to copyright laws) .

  • Without express written permission by us, you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products or services.

  • You agree that you shall be responsible for maintaining the confidentiality of your Account log in details and for all activities that occur under your Display Name and Password.

  • You agree not to transmit any worms or viruses or any code of a destructive nature.

  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

  • We reserve the right to refuse service to anyone for any reason at any time. 

  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


A breach or violation of any of the Terms will result in an immediate termination of your Services. We reserve the right to refuse service to anyone for any reason at any time.


Personal Information

  • We treat your personal information as strictly private and confidential and only use/disclose it for purposes directly related to our core business.

  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we might share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

  • We reserve the right to release your information when we believe such release is appropriate to comply with the law, or protect ours or third party rights, property, or safety.

Accuracy of Products and Services

  • As each product is handmade, the product might vary slightly from the depicted picture on the website/Instagram/Facebook. 

  • Also slight details may differ and shades of thread may vary upon what is available in stock. 

  • We have made every effort to display our products as accurately as possible, but its impossible to guarantee that your computer monitor's display of any colour will be accurate. Due to this, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

  • Our products are subject to exchange or return/refund only according to our Return Policy which you can view here.

  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Modifications to Products and Prices

  • All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.

  • We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Accuracy of Billing and Account Information

  • We reserve the right to refuse any order you place with us.

  • We reserve the right to refuse any order you place with us or limit or cancel quantities purchased per person or per order.

  • We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

  • In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Optional Third Party Tools and Links

  • We will have no liability whatsoever arising from or relating to your use of optional third-party tools that we may provide you access to. We neither monitor nor have any control nor input over these third party tools.

  • You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. Therefore, use of optional tools offered through the site is entirely at your own risk and discretion. You are responsible to ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s) .

  • All new features and/or services offered/added in the future shall also be subject to these Terms of Service.

  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. These links are for those users who may need them. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of such third-parties. We hold no responsibilities for examining or evaluating the content or accuracy of these third party websites.

  • We will not be held responsible for any harm or damages related to purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. You are liable to review carefully the third-party's policies and practices and ensure you understand them before you engage in any transaction. You will direct any complaints, concerns, claims or questions regarding third-party products to the third-party.

User Comments, Feedback and other Submissions 

  • You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any form, any Submissions, with or without a request from us, that you send like contest entries, creative ideas, suggestions, proposals, plans, reviews or other materials, whether online, by email, by snail mail, or otherwise ('comments'). We are under no obligation ( 1) to respond to any comments; (2) to pay compensation for any comments; or (3) to maintain any comments in confidence. We may (but have no obligation to), monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

  • You acknowledge and agree that you may not post, send, submit, publish, or transmit in connection with this site any material that: violates any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right; advocates illegal activity; is vulgar, obscene, pornographic, or indecent; does not pertain directly to this site; threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening, or offensive; seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details, or otherwise; violates any law or may be considered to violate any law; impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content; advertises any commercial endeavour except as may be specifically authorised on this site; solicits funds, advertisers, or sponsors; includes programs that contain viruses, worms, and/or Trojan horses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications; disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or contains hyper-links to sites that contain content that falls within the descriptions set forth above.

  • You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Storage of Personal Information

Your personal information submitted on the website is governed by our Privacy Policy. You can view it here.

Errors, Inaccuracies and Omissions

  • We aim to keep details on this website error free, however, sometimes there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions in product descriptions, pricing, promotions, offers, product shipping charges, shipping times and availability. The website doesn't make any warranties about the accuracy, reliability, completeness, or timeliness of any content, information, software, data, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted.

  • Using the website will be sole discretion and risk of the user. We are not liable for typographical errors in the contents of the website, "Privacy Policy" or the "Terms And Conditions" or other places in the website. We advise you to check the accuracy of the information provided.

  • We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

  • We have no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

Prohibited Users

  • In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

  • You may not use this site (and may not authorise any other party to) for any commercial purpose, without express prior written permission of an authorised representative of The Handrafters.

  • You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace information on any other User on our Website or exploit the Website or any service or information made available or offered by or through the Website.

  • You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any content on the Website (“Content”), or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.

  • You shall not attempt to gain unauthorised access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.

  • We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

​Disclaimer Of Warranties; Limitation Of Liability

  • We do not guarantee or warrant that your use of our service will be uninterrupted or error-free or timely or secure. We do not warrant that results obtained from use of the service will be accurate or reliable.

  • You expressly understand and consent to the fact that your use of, or inability to use, the service is at your sole risk and responsibility.

  • We reserve the right to remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

  • Be aware that the service and all products provided via the service are (except as expressly stated by us) provided 'as is' and 'as available' basis without any warranties.

  • You will be solely and exclusively responsible for any damage caused to computer resource, computer system, laptop and gadgets of the like after using the website or downloading something from it.

  • We hold no responsibility for any illegal, derogatory, defamatory materials posted over the website by any user or person. We advise you to use your judgment and discretion when availing the services of a service provider / professional or not.

  • We shall not be responsible and/or liable in any manner whatsoever for any network problem, breakdown of machinery, unclear network, disruption in the network. Any dispute in connection to the above shall be settled between the User and the telecom/mobile operator directly, without involving us.

  • In no case shall The Handrafters our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable in any manner whatsoever, for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law, in case some states or jurisdictions do not allow exclusion or the limitation of liability for consequential or incidental damages.


You agree to indemnify, defend and hold harmless The Handrafters, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


  • The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

  • These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

  • If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement and No Waiver

  • The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

  • These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

  • Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law And Dispute Settlement

  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Delhi, India.

  • Note that our aim is to settle by mutual negotiations and agreement between parties involved, in case of any disputes, difference or claim arising between the parties out of or in relation to or in connection with the Terms of Service, or the breach, termination, effect, validity, interpretation or application of this agreement as to their rights, duties or liabilities here under. However, for any reason, such dispute cannot be resolved amicably then the same shall be referred to and settled by way of arbitration proceedings, through reference to a sole arbitrator.

  • Contact us at to report any breaches of the Terms of Use or our Privacy Policy.

​Changes To Terms Of Service

  • You can review the most current version of the Terms of Service at any time at this page.

  • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

  • It is your responsibility to check our website periodically for changes.

  • Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Ownership & Intellectual Property Rights

(A) The Handrafters prohibits users of our Site from submitting, uploading, posting or otherwise transmitting any materials that violate another person's intellectual property rights.

(B) The Handrafters owns the Site, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Site Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the Site, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, the User may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Site Content in whole or in part except as expressly authorised by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Site and its Content are retained by us.


If you have registered with us, then You give your consent to receive communications via electronic records from Us as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Contact Information

Questions about the Terms of Service should be sent to us at


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